(We have listed the areas which are most pertinent, in reasonably plain english)
Your pricing includes, wherever possible, an institutional discount which excludes VAT.
Institutional customers have an initial credit limit of £30,000 with net payment terms of 30 days.
Supplies from Keyphoto Ltd remain the company's property until payments have been received in full.
We accept orders by fax, email, phone or post
All prices quoted exclude VAT at the prevailing rate (currently 20%).
Goods are supplied on an Ex-warehouse, Harpenden basis.
Keyphoto Ltd reserves the right to charge an administration fee for orders received under £100 excluding VAT.
A courier insurance to the value of £12/kg gives a basic cover for loss or damage.
Optional insurance, at the buyer's request is available at a cost of 1% per consignment value.
All goods carry the manufacturers' warranty. This does not affect your statutory rights.
Standard Delivery Charge on all orders is £8.98 excluding VAT.
Standard Delivery Charge for Background Rolls is £12.50 excluding VAT
Special Delivery: Separate rates apply on a case-by-case basis
Delivery is subject to availability
Customers will only ever receive one delivery charge per order. If there is a back order situation, i.e. when certain products are unavailable from a supplier, there will be no additional carriage charge when the outstanding goods are sent.
Shortages or damages must be reported within 7 days.
Goods can only be returned to Keyphoto Ltd with our prior approval and after receipt of an official returns authorisation number (RMA).
A re-stocking fee of 25% may be charged for items returned at the buyer's request. Where suppliers charge a re-stocking fee, this may be passed on to Keyphoto's customers.
E & OE (Errors and Omissions Excepted) which means we can decline your order if it is based on an obvious error in a quote, written or verbal, or on an erroneous price on our website