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COVID-19 Update

November 2020

It is business as usual at Keyphoto, even during the new lockdown.

If you have any queries regarding orders or deliveries call us 01582 460 461. Our office is always staffed!

We are continuing to ensure that all government guidelines are followed at Keyphoto. Here is what we do in detail!

According to the new guidelines we have to suspend meetings by Suppliers and Customers at our premises. We will deal with all enquiries by phone or email.

However, you can visit our Trade-counter in Harpenden, where social distancing measures are in place.

We have instructed couriers to keep their social distance when delivering and arranged suitable drop-off areas.


Our stocks positions on all items are good and we are increasing stock levels of the most popular items.

The exception is Home Office printers, which are suffering from excessive global demand. We accept orders for printers, however delivery times are 4-6 weeks. 

Couriers have confirmed that collections and deliveries are on target.

Suppliers have indicated that a continued lock-down may cause supply shortages, but to date this is not evident.

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Keyphoto Corona Virus Strategy November 2020


We are taking regular soundings from our suppliers to identify early shortages. To date these are minimal! We will keep you informed and request you call us if you are about to place a time-critical order.

The following actions have been identified and we are asking for your support to follow them:  



  • Currently we are experiencing very few supply shortages. To ensure we have the flexibility to maintain our delivery service levels, our cut-off for placing next day orders will be 14:00hrs.
  • To continue to process your orders in a timely and efficient way, please email them to Connor or Robert in the first instance along with your enquiries and please allow additional time for your email to be responded to.




  • All invoices & credit notes will be sent to you by email only.  


  • If you still send your payments to us by cheque or call us to pay by card, please consider changing to a direct bank transfer.  Please let us know if you require our account details.

Please be assured of our best attention at all times.  We hope you are all keeping well, taking care of yourselves, families and friends during what has been a difficult and challenging time for everyone.


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We are pleased to announce that we have been awarded the UK National FRAMEWORK Agreement for Photographic Equipment & Consumables

for all members and associate members of the following Purchasing Consortia:



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